Although they had my appointment scheduled for the wrong day, they were able to get the necessary work done.
Thank you for trusting us with your vehicle's needs for the past several years. We know that without your vehicle, you can't succeed in your day to day life. Similarly, without customers like you, our business would stall (please excuse the pun). That is why I am sorry that the service didn't meet your five star expecations this time, but we will do our best to improve what may need improving before your next maintenance. Thank you for the good things you mentioned, in addition to the not so good. Both the good and the bad help keep us focused on what's important to our customers.
- Young Automotive